If you have any queries regarding your order or return, please see our FAQ page.

If you want to find out more about a particular item, are experiencing technical difficulties or want style advice, please feel free to send us a message by filling out the form below.

Our customer care team are available Monday-Friday 9:00am - 5:30pm GMT Excluding Bank Holidays. Please note all weekend queries will be answered on Monday. Emails are answered from the date they are received so we do ask our customers not to send multiple emails as this could cause a delay in response.

The customer care team are also available via our website live chat during the hours Monday - Thursday 9.30am- 5pm & Friday 9:30am - 3pm GMT.

For wholesale related enquiries please email: wholesale@prettylavish.com

For social related enquiries please email: social@prettylavish.com


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