RETURNS

Click to download your returns form here.

 

What items are returnable?
Within 14 days of receipt of your shipment
In original condition
Unwashed and Unworn
In the original packaging
Swing tags still attached
 
What items are non-refundable?
Sale items, we only offer an exchange or voucher
Earrings
Swimwear without hygine sticker intact
 
Are there any charges for return?
You are responsible for return shipping charges
Original shipping charges is non-refundable
You are liable for the package until it has been delivered to us so we recommend you sending the item tracked incase the parcel goes missing.
 

How do I return?

  • Please fill out our returns form ensuring you tick refund or exchange and select one the return reason codes.
    • Enclose the completed returns form with your parcel.
    • Return to: Pretty Lavish, 113 Fore Street, Hertford, SG14 1AS

     

    How soon will I get my refund?

    • Once your return is received and inspected, we will send you an email confirmation to notify you that your refund has been processed
    • Credit will automatically be applied to your original method of payment, within 10 business days.