If you have any queries regarding your order or return, please see our FAQ page.

If you want to find out more about a particular item, are experiencing technical difficulties or want style advice, please feel free to send us a message by filling out the form below.

Please note the office is closed Wednesday 25th and Thursday 26th December 2024. The team are available on reduced hours Tuesday 24th and Friday 27th December 2024.

Our customer care team are available Monday-Friday 9:00am - 5:30pm GMT Excluding Bank Holidays.  

Emails are answered from the date they are received so we do ask our customers not to send multiple emails as this could cause a delay in response.

The customer care team are also available via our website live chat during the hours Monday - Friday 10am- 3pm GMT.  

For wholesale related enquiries please email: wholesale@prettylavish.com

For social related enquiries please email: social@prettylavish.com